We built our business around a simple idea: vacation rental management no hidden fees oregon owners can actually understand. One number, one page, no surprises on the statement. This post is that page, written the way we would explain it across a kitchen table.
The fee: 20% management fee
We keep 20% of the rental revenue your home earns. That is the whole fee. It applies to nightly rates collected from guests, after platform fees and before cleaning fees, which pass through to the cleaner. It is the same in Eugene, Mt. Hood Village, Neskowin, and Manzanita, in July and in February.
Why flat? Because tiered and "custom" fee structures exist mostly to make comparison hard. In our experience, when a manager will not put their fee on the website, the effective rate after add-ons is a lot higher than the number they quote on the phone.
What the 20% includes
- Professional photography and a written listing that sounds like a person wrote it.
- Listings on Airbnb, Vrbo, and our own direct-booking site, so you are not dependent on any one channel.
- Dynamic pricing that adjusts for season, day of week, local events, and lead time.
- Guest messaging 24/7, with a real person in Oregon handling problems.
- Cleaning coordination and cleaning coordination between stays.
- Maintenance coordination with local vendors we already trust.
- Oregon and local lodging tax collection and filing.
- A monthly owner statement that a normal human can read.
- An owner portal to see bookings, block dates for your own use, and download statements.
- A phone number that rings to someone who has been in your home.
What we will never charge you
No setup or onboarding fee. Getting your home listed is our job, not a billable project.
No per-night insurance or "damage protection" add-on. Some managers charge owners a nightly fee for coverage that overlaps with what the platforms already provide. We do not.
Some contracts hold hundreds of dollars of your money as a standing float. We pay vendors from your revenue as work happens and show it on your statement with the invoice.
No markup on cleaning. The cleaning fee guests pay goes to the cleaner. If a cleaner's rate changes, we tell you.
No termination fee.If we are not earning our keep, you should be able to leave without a fight.
Your listing stays yours
This matters more than most owners realize until they try to switch. With some managers, your home lives on the company's Airbnb account. Leave, and your reviews, ranking, and booking history vanish. With us, the listing is yours. We operate it as a co-host. If you leave, you keep every review. We explain the mechanics in switching managers mid-season.
What we ask of you
Straight talk works both ways. We ask owners to keep the home in the condition guests were promised, to fund necessary repairs promptly, to give us the calendar with reasonable notice when you want to use the house, and to treat our cleaners and vendors like the professionals they are. We also ask you to hear us out when we suggest an upgrade that guests keep mentioning. We are not going to push a remodel, but if reviews say the mattress is bad, the mattress is bad.
What we do not promise
We do not promise a revenue number. Anyone who does is guessing and hoping you forget. We give you an honest range based on comparable homes, the season, and your permit situation, and we tell you what would move the number up or down. We also do not promise your home will rent every weekend or that a bad storm season will not dent February. Oregon is Oregon.
How to compare us to anyone else
Ask every manager the same five questions and write down the answers:
- What is your management fee, as a percentage of what exactly?
- What fees, add-ons, or reserves are charged beyond that?
- Do I own my listing and reviews if I leave?
- What is the termination notice and is there a fee?
- Who answers a guest at 11pm, and where do they live?
If you cannot get a clear answer on all five, that is your answer. We put ours on the owners page and in a side-by-side on the comparison page.
If you would like to see what the 20% model looks like for your home, we do a earnings review. No form-and-forget: we look at your home, call you back, and walk through the range and the reasoning. That is the promise. Plain English, one number, and a person on the phone.